Support is available online, on the phone or via the web.

MicroEon regularly receives accolades for the professionalism of its Client Support Team.  Customers refer to MicroEon Client Support Team as best-in-class compared to their other software partners.  The support team is both responsive and knowledgeable, getting customers up-to-speed quickly, so that they can spend more time using the software, rather than learning about it.  
Our clients have to access our online support site 24/7, where they will find software updates, frequently asked questions (FAQs), documentation and training materials which include video tutorials and presentations.
Telephone support is available during normal working hours, Monday through Friday, except for U.S. National Holidays.
If you would like more information regarding our Consulting or Client Support Services, contact our Client Support Team. For any comments and/or suggestions regarding MicroEon’s products or services, please email Customer Care. Remember, client feedback is routinely incorporated into the product cycle, so we look forward to hearing from you!
Consulting Services Overview

MicroEon highly-trained and widely-experienced consultants provide services both onsite and online, via VPN or WebEx. Many of the following services are included in our base installation package, and all services may be engaged on a time-and-materials basis:  
     - Software Installation
     - Software Configuration
     - Workspace Design and Development
     - View Design and Development
     - Report Design and Development
     - Training